Frequently Asked Questions
Is Hayden Flats student housing?
We’re proud to be a welcoming home for a diverse community, including graduate students, young professionals, and families. While we appreciate the vibrant energy students bring, our community is designed for anyone seeking a balanced living experience. This means our leases and rent prices are always by the unit, giving you more stability and control over your space. You’ll find us conveniently located within biking distance of Indiana University and a short drive to Ivy Tech Community College, offering easy access to campus without living in the middle of typical student housing.
Do your leases only run August-to-August?
Nope, not here! Unlike many rentals in Bloomington, we believe in flexibility that fits your life. Our move-in dates are determined by availability throughout the year, not by a rigid academic calendar. This means you can find your home at Hayden Flats whenever you’re ready to move, making your transition to Bloomington smooth and simple.
Is there a leasing office on-site at Hayden Flats?
Yes, we have an on-site leasing office where prospective residents can inquire about available units, schedule tours, and complete the leasing process. We’re super friendly and would love to answer your questions, so feel free to stop by or call during business hours!
What apartment sizes are available at Hayden Flats?
We offer a variety of 1-bedroom and 2-bedroom apartments to fit your needs. You can view all of of our available homes on the Floor Plans page.
Is there free parking?
Yes, we offer plenty of free on-site parking for residents. There are also a select number of garages available for an additional monthly fee. Please contact our office for specific details regarding visitor parking and any regulations.
How do I pay my rent?
We offer convenient online rent payment through our resident portal. You can also contact our office for other payment options.
Do you offer short-term leases?
Our standard lease is 12 months, but we understand that life happens. Give our team a call and we can talk through your specific needs.
What fees should I expect during the application process and at move-in?
Our fees are pretty standard — an application fee, administrative fee, deposit, pet fee (if applicable), security deposit, and first month’s rent. We’ll give you a clear breakdown of everything before you sign so there are no surprises.
Is renter’s insurance required?
Yes, we require residents to have renter’s insurance. It’s a simple way to protect you and your belongings, just in case. If you don’t have your own, we can help you get signed up.
Do you offer furnished apartments?
No, so you can make your space your own! However, if you’re not ready to commit to buying full bedroom or living room set, you could utilize our partners at CORT for decor and furniture rentals.
What do you offer in terms of maintenance and service?
We have an on-site maintenance team with 24/7 emergency service. The team goes through various training throughout the year, including HVAC maintenance and repair, safety procedures, and various technical skills. Standard non-emergency maintenance requests are typically addressed within 24 to 48 business hours, while 24/7 emergency maintenance is available for urgent issues.
How do I handle maintenance requests?
Our online portal makes it easy. You can pay rent and submit maintenance requests from your couch. It’s built for convenience, not complication.
What if I have a maintenance emergency after office hours?
Contact us at 812-929-9360. Keep in mind that emergencies are reserved for extreme instances, like security issues, no hot water, and no air conditioning during the summer if the thermostat reads over 80 degrees.
What is the pet policy at Hayden Flats?
We are a genuinely pet-friendly community. We welcome both cats and dogs, with no breed or weight restrictions. We do have a limit of two pets per household, and a pet screening is required.
Do you have pet fees?
Yes. We do require a one-time pet fee and a monthly pet rent, both of which are per pet. There also may be an additional fee for the required pet screening. You can reach out to our team for more questions and we’ll go over the full pet policy at the lease signing.
What features make Hayden Flats a pet-friendly community?
Beyond our no breed or weight restrictions, our community features a dedicated dog park and plenty of space for daily walks.
Can I bring my own appliances?
Unfortunately, we do not allow residents to remove any of the appliances provided in our apartment homes.
Do the apartments have laundry?
Yes, every apartment at Hayden Flats comes with a full-size washer and dryer for your convenience.
What appliances are included in the apartments?
All our apartments feature a full suite of stainless steel appliances, including a built-in microwave, refrigerator, glass top stove, and dishwasher.
Do you have a pool?
Yes, residents can enjoy our heated saltwater swimming pool and outdoor lounge during the season. It is typically open on or around Memorial Day and closes on or around Labor Day.
Are there any community programs or initiatives at Hayden Flats aimed at promoting resident engagement and social interaction?
Absolutely! We love when neighbors turn into friends. Our team often organizes community programs, social events, and resident activities in an effort to build connection and a foster a sense of community.
Does Hayden Flats offer electric car charging?
We are happy to offer EV charging for our residents. Now you can power up your vehicle and your life, all in one convenient place!
Is there a designated area for package delivery and pickup?
Yes, we have a package room with a locker system in the leasing office!
Do you have an on-site fitness center?
Yes! Our community includes a 24-hour fitness center, swimming pool, and a pickleball court for residents to enjoy. So whether a HIIT workout, swimming laps, or “hitting the ball and hoping for the best” is your thing, we have something active for you to do.
How far is Hayden Flats from Indiana University?
Hayden Flats is approximately a 10-15 minute drive or 15-minute bike ride to IU’s Bloomington campus.
Where in Bloomington are your apartments?
We are situated south of downtown along the Bloomington Rail Trail, just east of the Bloomington Country Club. Hayden Flats is located near all the shopping, nightlife, and major employers in Bloomington.
What is there to do in Bloomington?
Bloomington offers a small-town feel with the perks of big city living. Our apartment community is the perfect blend of peaceful serenity with easy access to the best places to eat, drink, and shop. We’re located right next to the B-line trail, the Bloomington Country Club, and Switchyard Park.
Are there any major employers or schools nearby?
Hayden Flats is conveniently located with quick access to several major schools and employers, including Indiana University Bloomington, Cook Medical, and Ivy Tech Community College Bloomington. We are also located within the Monroe County Community School Corporation, with our K-12 residents attending Summit Elementary, Lara L Batchelor Middle School, and Bloomington High School South.